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Cancellation Policy

Please note :

Replacement can be for the entire product or part(s) of the product subject to availability of the same with www.madinindia.com
Replacement is offered for the products sold by www.madinindia.com only.

How do I cancel an order on www.madinindia.com?

For outright cancellations by you:
If you cancel your order before your product has shipped, we will refund the entire amount. Once the product is shipped the cancellation is not possible.

    Can I cancel my order online?

    Yes, you can now trigger online cancellation for item(s) in your order, till the item(s) are shipped by www.madinindia.com. In order to cancel item(s) in your order, Log into your www.madinindia.com account and go to the "My Orders" page 
    Identify the item you want to cancel, and click on the corresponding "View Details" link
    In the detailed order page, you will see "Cancel" links against each of the items in that order
    Click on the "Cancel" link, indicate the reason for cancellation, choose a mode of refund and confirm cancellation
    Once your cancellation request is generated, we will ensure that the cancellation is processed as soon as possible

    Why is the 'Cancel' link disabled sometimes?

    • A disabled 'Cancel' link can mean the following things,
    • The item has already been shipped by www.madinindia.com
    • The item has a quantity greater than one associated with it
    • The item is non-refundable (example, e-Gift Vouchers etc)
    • In any of the above cases, you can get in touch with our Customer Support for more information

    How long will it take to process my cancellation request?

    Once you request the cancellation of item(s) in your order, it will take www.madinindia.com a maximum of 2-3 business days to cancel the order and initiate refund. You will be notified of the same.

    Once you have requested the cancellation of item(s) in your order, www.madinindia.com will complete the cancellation and initiate the refund.

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