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Shipping Policy

We are committed to delivering your order accurately, in good condition, and always on time.
Please note our shipping policy is as follows:
  • We deliver merchandise to many locations in India only currently. Before you purchase, please ensure that we do ship to your area.
  • Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you would need to place multiple orders.
  • We make our best efforts to ship each item in your order within 7 to 10 working days of the order. However in some cases, we may take longer, up to 15 to 20 working days, to ship the order as we may have to procure it from some other stores or our suppliers. In the unlikely event that we are not able to ship your order completely within 20 days of the order, we shall cancel the remaining un-shipped part of the order, and send you an email informing you about the same. In such cases, your payment against the un-shipped part of the order shall be refunded, in the manner you have made the payment. We may also offer you to buy any other product of the same value against the payment already made by you to us.
  • We ship on all week days (Monday to Friday), excluding Saturdays, Sundays & public holidays.
  • Typically all Mumbai deliveries are completed within 1-2 days post shipment and outside Mumbai deliveries are completed within 2-4 days post shipment, excluding the date of shipping.
  • For your order to reach you in the fastest time and in good condition, we only ship through reputed courier agencies.
  • While we shall endeavor to ship all items in your order together, though this may not always be possible due to product characteristics, or lack of availability.
  • If you believe, that the product is not in good condition or if the packaging is tampered with / damaged, please refuse to take delivery of the package, and call our Customer Care +91-22-67089904 / +91 9029514000 (Mon-Sat, 11AM to 6PM) or mail us at info@madinindia.com.
You may track the shipping status of your order in the following ways:
Once the order is dispatched from our store we update the in the system here. You will receive a mail informing you of the updated status along with the tracking details.
You can logon to the logistic partner site and then track your order.

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